The Priceless Conversations · Episode · Hosted by Amit Godbole
Bridging Intention to Impact in Product Design
Episode Summary
Connor Joyce is a behavioral scientist, researcher, lecturer, and writer shaping how organizations think about building products that actually deliver outcomes. He is a Senior User Researcher on the Microsoft Copilot team and author of Bridging Intention to Impact, where he expl…
Show Notes
Connor Joyce is a behavioral scientist, researcher, lecturer, and writer shaping how organizations think about building products that actually deliver outcomes. He is a Senior User Researcher on the Microsoft Copilot team and author of Bridging Intention to Impact, where he explores the connection between behavioural science, product success, and business growth.
In this episode, our co-hosts Dr. Satyavati Kharde (Head of Product at Nobody Studios and Solopreneur Product & AI Consultant in the life sciences space) and Amit Godbole (Product leader and consultant) dive into Connor’s journey — from Deloitte consultant on partner track, to Microsoft’s first behavioural researcher, to author and coach helping teams align features with real impact.
What You'll Learn Why features don’t guarantee impact — but behavior change does The framework: Behavior → User Outcome → Business Outcome How to measure success beyond usage metrics Why treating your job search like a product gives you an edge The counterintuitive ways people use (and resist) generative AI Lessons from building products at Microsoft, BetterUp, and beyond
⏱Timestamps 00:00 Introduction to Priceless Conversations 02:26 Connor Joyce's Journey in Behavioral Science 05:06 Impact of Behavioral Research at Microsoft 07:40 Leaving Deloitte for Passion Projects 10:27 Bridging Intentions to Impact: The Book 13:07 Theoretical Foundations and Practical Applications 15:27 Coaching and Consulting in Product Management 17:59 Job Searching as a Product 20:31 Generative AI and User Behavior 23:06 The Future of Product Management 25:46 Closing Thoughts and Connections
You can reach Connor Joyce On LinkedIn → https://www.linkedin.com/in/connor-joyce/ Substack (Everything is a Product) → https://everythingisaproduct.substack.com/
Stay up to date with The Priceless Conversations LinkedIn → https://www.linkedin.com/company/106153217/ Instagram → https://www.instagram.com/the_priceless_conversations/ Spotify → https://open.spotify.com/show/7zt2YXRgZ9UjIDWqAZwv7b Website → www.thepricelessconversations.com
#ProductManagement #BehavioralScience #UserResearch #ConnorJoyce #ThePricelessConversations #AI #GenerativeAI #CareerGrowth #ProductLeadership #Microsoft
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